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Our Voice messaging platform employs intelligent business logic and advanced algorithms in order to enhance voice messaging services through a secure and scalable communication channel. Built using SAAS technology, our solution combines carrier-grade reliability, flexibility and offers several innovative self-service and agent-assisted applications that improve operational efficiency and make your calling smarter.

Our cost-effective voice messaging services enhances customer interactions, and enables businesses to deliver a personalized customer experience resulting in sharper engagement, better business and enhanced revenue streams.

How it works

A high level solution architecture depicting the interaction domains of a Network Operator, ACL’s Voice Platform and an Enterprise Portal

Features & Benefits

Seamless integration with enterprise systems

Seamless integration with enterprise systems

Multilingual support and response

Multilingual support and response

Complex business logic implementation

Complex business logic implementation

Real-time reporting and analytics

Real-time reporting and analytics

Multiuser touch points using unified telecom media

Multiuser touch points using unified telecom media

Reduces CAPEX and OPEX

Reduces CAPEX and OPEX

Intelligent routing

Intelligent routing

Robust, highly scalable & flexible architecture

Robust, highly scalable & flexible architecture

Learn more about how our solutions are simplifying complex business processes in real time. Click here

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