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Industry-leading in-enterprise messaging platform that enables businesses to communicate with their customers in real-time over SMS and email to ensure uninterrupted business communication

AXIOM was conceptualized to provide unparalleled performance and availability to messaging needs of the next generation businesses. The platform enables organizations to do more with less and adopt a centralized approach to messaging. By connecting, monitoring and managing the internal requirements, it offers a more streamlined, secure way to provide uninterrupted business communication.

Using AXIOM, organisations can monitor internal and external messaging (SMS and email) traffic and effectively overcome the scattered management of broadcasting information by keeping tab of volume and vendor preferences.

AXIOM is already deployed at the leading banks and large organizations. The platform includes performance monitoring, real-time reporting and administration UI that handles high traffic volumes with ease.

Features that make this product unique

Upsize throughput

Upsize throughput

Processing time within AXIOM is less than a second. It powers the messaging with high throughput starting from 100 TPS scaling to 2500 TPS.

Multi-channel support

Multi-channel support

Help serve customers over sms, email, push notifications and more. AXIOM incorporates a full suite of rich communications mediums with fully configurable user control.

Message prioritization

Message prioritization

A user-friendly interface which allows organisations to set priority of message, department or vendor. The platform automatically routes urgent messages first, for expeditious processing.

Product Capabilities

Security

Security

Protocol support - HTTPs and SMPP

Flexibility

Flexibility

DB agnostic - Oracle 12i and above, MySQL

Reliability

Reliability

High availability - 99.998% platform uptime

Intelligent

Intelligent

Alternate routing in case of connectivity failure

Web-based Interface

Web-based Interface

Efficient dashboard and report center for comprehensive analytics

AXIOM Advantages

Business Continuity

AXIOM is leading the way in enterprise messaging platform space, taking performance and scalability to a whole new dimensions. With a mission to empower businesses to build fault-tolerant messaging ecosystem that powers growth, customer satisfaction and overall success.

 

New-age large organizations have diversified messaging needs coming from cross-functional departments. While the organizations require freedom and flexibility to access their data from multiple source systems, applications and departments, they constantly face pressures to control costs and ensure manageability of several service providers. The department-centric approach restricts message streamlining thereby requiring independent resources to manage on-demand bulk messages. As the volume of messages intensifies, the communication becomes challenging.

This dilemma - which pits message prioritization and load against various connectivity providers - drives up costs, interrupts smooth communication and increases resource engagement leading to disrupted communication effecting both business agility as well as customer satisfaction.


AXIOM’s state-of-the-art technology helps organisation to overcome latency and seamlessly communicate the right information to their customers. The result is business continuity and engaging customer experiences at much lower costs.

Message Prioritization

AXIOM’s Message Prioritization module is a user-friendly interface allowing organisations to set priority of message, department or vendor. The messages are prioritized on the basis of one time passwords, transactional messages or promotional messages. The platform performs automatic routing of urgent messages first queuing up remaining in the buffer helping in faster processing. For instance, AXIOM processes an OTP message in in Millisec to ensure that the event-based messages do not face any latency issue.

With the facility to preset business rules and logic to run the campaigns in autopilot mode, businesses can focus on running their business day to day. Aimed at improving the transactional deliveries and promotional campaigns, AXIOM provides templates and multiple types of file upload formats thus simplifying messaging.

Next level Engagement

Customer engagement is the key to business growth and businesses need a platform that ensures that the right notifications, alerts and offers are sent to the selected customers. Making each communication timely and relevant, the brands create the viability and credibility for creating next level engagement.

 

AXIOM with features like its real-time tracking, detailed reports and logs from the intuitive dashboard; helps businesses control the pace and medium of communication with their customers.

The solution follows an integrated approach that improves internal processes for businesses to acquire, deliver, support and serve their customers better and faster. From strengthening the brand image of being a reliable and receptive service provider to increasing end user satisfaction, AXIOM helps businesses to achieve the end objective of providing high quality of service at a low costs.

Future Ready

AXIOM provides uninterrupted business communication by giving organizations a stronger, scalable and robust platform that integrates with all the processes as well as suitable vendors in order to make messaging better!

 

Everyday, the platform powers delivery of millions of mobile messages by fulfilling the gap between different departments, platforms, applications & vendors. AXIOM’s real-time GUI and dashboards allows in measuring vendor performance; gives comprehensive reporting and analytics which helps you to take decisions. The robustness of the system provides instant route back to different vendor incase of 1 vendor failure, lifts organizations dependency on 1 vendor and ensures the message always reaches its customers.

It offers increased control via effective vendor management. Centralization, high availability, automated failover, load balancing, message prioritization and other built-in world-class business-continuity capabilities helps in high quality messaging communication, increase engagement and improve operational efficiency in a cost effective way.

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